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Your account data at wahanbet is collected only to operate your account, process transactions through DANA, ShopeePay, and QRIS, and deliver support when you need it. This policy explains what we collect, why we collect it, and the choices available to you under this policy — where access depends on local law and eligible regions.
When you create an account at wahanbet, we collect the information you provide during registration — such as your contact details and wallet identifiers for DANA, ShopeePay, or QRIS — along with transaction records generated when you deposit or withdraw. We also collect device and session data automatically: browser type, IP address, and pages visited. This data serves three purposes: running your account, processing payments through the wallet rails you connected, and responding to support requests. We do not sell your personal information to third parties. Sharing occurs only where required to process your transactions — for instance, routing a QRIS scan to the relevant payment network — or where required by applicable law. Data retention periods follow applicable legal requirements in Indonesia and the regions where this service is available. You can find the current state of your stored data and linked payment methods in your account dashboard after login. Where local law governs data handling, we operate within those requirements. If you have questions about how a specific piece of data is used, our support team is the right first contact.
This policy applies to data collected directly through the wahanbet platform — your account, your transactions, and your interactions with our support channels. It does not extend to third-party services you access separately, even if you arrive there through a link on this site.
Data you provide when opening or updating your wahanbet account — registration details, wallet linkage for DANA or ShopeePay, and login activity — falls within this policy and is subject to the rights described here.
Payment records generated through QRIS scans, DANA deposits, or ShopeePay withdrawals are covered. We hold transaction logs to support dispute resolution and comply with applicable financial record requirements.
Browsing behaviour on wahanbet pages — the games you open, session duration, device type — is collected for platform operation and is governed by this policy, including your right to request access to that data.
Payment network infrastructure (the DANA, ShopeePay, or QRIS platforms themselves) and any external sites linked from this page operate under their own privacy policies. We do not control or represent those policies.
You have several concrete actions available regarding your personal data at wahanbet. To review the data held on your account, log in and check your account dashboard — transaction records, linked wallet details, and profile information are visible there. To correct account details such as a contact number or wallet identifier, go to your account settings and update the relevant field directly, or contact support if a field cannot be edited from the dashboard. To raise a question about how a specific piece of your data is used, reach our support team through the contact paths listed on this page — we aim to respond and confirm receipt of your query. If you wish to request deletion of your account and associated data, submit that request through the support channel, and we will handle it in line with applicable legal retention requirements in Indonesia. Availability of specific rights may depend on local law and the eligible region your account is registered under.
Log in to your account dashboard to see transaction history, linked payment methods (DANA, ShopeePay, QRIS), and profile data currently held on your account.
Update contact details and wallet identifiers directly in account settings. If a field is locked for editing, contact support with the correction you need and your account reference.
Send your question through our support contact paths. Specify which data or process your question concerns so we can route it to the right team and respond accurately.
Submit a deletion request via support. We will confirm receipt and process it subject to any legal retention obligations that apply under Indonesia law and eligible region rules.
For any question about how your data is handled, the fastest path is our support channel. Reference your account and describe the specific data question so we can give you a direct answer rather than a general response.
Reach the support team directly through the live chat available after you log in to your wahanbet account. Describe your data question with your account reference for a faster response.
Send your privacy question or data request to our support email. Include your registered contact detail and the specific policy point you are asking about so the right team can respond.
Many data questions — linked wallets, transaction records, profile fields — can be checked and corrected without contacting support. Log in and go to your account settings first.
Data security and clear retention rules are the foundation of how we operate account records at wahanbet. We apply encryption to data in transit between your device and our platform, which covers the information exchanged when you link a wallet like DANA or ShopeePay or when you complete a QRIS scan. Account access is protected through the login credentials you set; keep those credentials private and update them through your account settings if you believe they have been compromised. We retain transaction data for the period required under applicable financial regulations in Indonesia, and we do not hold personal data beyond the point it is needed for the purpose it was collected. Cookies are used on this site to maintain your session and remember your preferences — you can review cookie settings through your browser. For any request to change, access, or remove data, the support contact paths on this page are your direct route to the team that handles those requests.
Information exchanged when you link DANA, ShopeePay, or QRIS to your account — and every transaction record generated after that — moves over an encrypted connection between your device and the wahanbet platform.
We use cookies to keep your session active and remember account preferences. Cookie settings can be reviewed and adjusted in your browser at any time; removing session cookies will require you to log in again.
Transaction and account records are kept for the period required by applicable law in Indonesia and eligible regions. Data no longer needed for its original purpose is not retained indefinitely — deletion timelines follow legal requirements.
To update, access, or request removal of your data, contact us through the support paths on this page. Reference your account and specify the data concerned so requests are handled accurately and promptly.
Here are the questions we receive most often about how wahanbet handles your personal data and what your options are.
We collect the details you enter during registration — contact information and wallet identifiers for DANA, ShopeePay, or QRIS — plus transaction records generated by your activity. Device and session data (browser type, IP address) is collected automatically to operate the platform.
We share data only where it is necessary to process your transactions — for example, routing a QRIS payment to the relevant network — or where required by applicable law in Indonesia. We do not sell personal information to outside parties.
Log in to your account dashboard. Your transaction history, linked payment methods (DANA, ShopeePay, QRIS), and profile details are visible there. If you need a more complete data summary, contact support and specify what you are looking for.
Yes. Go to account settings after login to update contact details and wallet identifiers. If a field cannot be edited from there, contact support with the correction needed and your account reference, and the team will handle it.
Retention periods follow applicable financial and legal requirements in Indonesia and eligible regions. Transaction records are kept for the period the law requires. Once data is no longer needed for the purpose it was collected, it is not held beyond what the applicable rules specify.
Submit a deletion request through our support channel — live chat or email, as listed on this page. Reference your account and request type. We will confirm receipt and process it subject to any legal retention obligations that apply under Indonesia law for your eligible region.